Telemarketing Services
One Agency, Multiple territories

Outbound Lead Generation

When outsourcing your lead generation you want to know you can trust the agent working on your behalf can communicate your offering as effectively as a member of your team.

Our team have years of experience in telemarketing and have held professional, unscripted, technical conversations with countless key decision-makers in B2B technology companies worldwide.

We hire agents based on their technical aptitude and ability to communicate complex information. We also provide each one with training on your business to ensure they fully understand your industry, culture and offering. 

Our rigorous processes ensure that you can trust our staff to represent your business in a professional manner to generate relevant, high quality, actionable leads on your behalf.

Survey Services

Our Telemarketing agents can conduct customer surveys on your behalf. These campaigns can be used for market research or to gather competitive intelligence, they can also be an effective means of lead generation. We have undertaken campaigns across a number of industries specialising in the technology sector. Our ability to conduct surveys in multiple languages allows us to access customers and prospects globally. 

Our team have a wealth of experience running campaigns across a number of industries and possess the ability to identify potential customer interest and convert this into potential leads on your behalf. 

We undertake surveys to gain insight into your customer's experience using NPS and CSAT. We can undertake survey campaigns which help you to better understand your audiences, gaining insight into customers and target markets. Surveys can also be used to conduct research into new markets, products or territories as well as assessing market potential. These findings can then help you in analysis and planning and Maven TM can work alongside you to use the insights gained to guide your decisions.

Integrated Campaigns

Our team has extensive experience in Demand Generation, Sales and Marketing. This allows us to provide campaigns which use elements of Telemarketing alongside Digital Marketing and Inbound Services to provide a holistic approach to achieving your goals and maximising the return on your investment. 

We support our telephone activities with email and social channels to ensure we reach prospects wherever they are. In recent times social media channels like LinkedIn have proved invaluable in Lead Generation and complement Telemarketing activities to ensure we provide you with high-quality leads. Email campaigns also play a huge role in nurturing leads to ensure that when they are ready to buy you are at the forefront of their mind. 

The broad skill set possessed by Maven TM's team as a whole help them identify relevant channels for you to reach your target audience and develop a fully customised strategy which makes the most of a multichannel approach to secure meaningful leads on your behalf.

Technology Specialists

Maven TM comprises of professionals specialist to the technology sector, including a team of staff that have previously worked at, or conducted work for the largest technology companies in the world. 

We focus on B2B technology meaning when it comes to undertaking telemarketing services within the sector, we know what works.  Campaign Managers work alongside you to develop customised, multilingual campaigns that speak the language of key decision-makers within your industry. 

Our team are highly technical and each one receives extensive training to ensure every member fully understands your product or solution and how to effectively communicate the benefits to potential customers. 

Having a team of tried and tested experts working on your behalf allows you to relax and focus on building your business. 

Lead Qualification

At Maven TM we understand the need for highly qualified leads.  Our team work closely with you to understand what your Ideal Customer looks like in order to determine the criteria to look for when undertaking telemarketing activities on your behalf. 

Our wealth of experience allows our team to identify prospects with the potential to be converted into Sales Qualified Leads (SQL). We understand that when it comes to leads quality comes before quantity, which is why we place an emphasis on sales qualification.

Time is a valuable asset and we ensure that you don't waste yours chasing prospects which are a poor fit. Our team ask the right qualification questions early on in a conversation and understand the buyer's mindset, this combined with our vast expeirence undertaking lead generation campaigns for B2B businesses allows us to disqualify prospects which are unsuitable early in the process.

Event Attendance

Maven TM has rich experience in promoting successful events, over the years we have helped customers by providing digital marketing and telemarketing services to increase awareness, registration and attendance at client events, such as webinars, seminars, virtual summits and in-person conferences.

We know how to access and communicate with key decision-makers and bring relevant prospects to your event, helping you to generate high-quality leads and deliver a sizable return on investment on them. 

We understand the changing face of B2B events in today's business environment. We help you plan, promote and put on successful online webinars with a view to setting up calls with prospects. Here at Maven TM, we keep up to date with trends in the technology sector allowing you to host successful events on relevant topics. 

Event Appointment

Our agents work closely with your sales teams. One of the main deliverables from telemarketing is properly qualified and scheduled appointments.

We can work directly with you or your individual field sales representatives to ensure you receive a detailed brief on the prospect including background, and where possible, issues and requirements to ensure you go into the appointment fully equipped to convert to a sale.

We understand how busy your sales team can be, so we work their individual calendars to streamline the scheduling of these meetings to ensure they are planned in an efficent and effective manner.

Manage & Nurture Leads

It is thought that as few as 3% of an addressable market is in a position to buy at any given time. Lead nurturing is therefore critical to ensure prospects remain engaged until they are ready to buy. Our lead nurturing and management services manage the movement of prospects through your sales funnel until they are ready to buy.

Buyers are taking more time to explore their options. We can help you maintain relationships with prospects while they weigh up their decision through telemarketing activities supported by digital marketing so you can be there when they are ready to be converted into a sale. 

Maven TM can also help you manage your leads using Marketing Automation. We can help you make the most out of existing technologies or provide advice on the purchase and implementation of technologies to support lead nurturing strategies. This technology is extremely useful in navigating today's longer sales cycle, lead scoring, lead lifecycle management, personalistaion and analytics. 

Multilingual Services

Our multilingual agents conduct campaigns across multiple territories. Having just one agency to handle all your language requirements means that you can easily access the language skills when you need them, and your management time and costs are dramatically reduced. It means that you can be assured of a consistency of message and quality across multiple territories. 

Our team operate across 24 time zones, speaking 18 languages and undertaken successful campaigns in 50 countries worldwide. If you're looking to take your business to the next level and develop your business on a global scale then contact Maven TM today and find out how our telemarketing services can help you take the right steps to improve your overseas activities.