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Customer Satisfaction

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Boost customer happiness

 

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ENGAGE

Multilingual. Global. With our multicultural team, you can ask the CSAT question in many languages. 

 

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SATISFY

Happier customers means happier business. Let us help reduce customer churn and increase your revenues.

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RETAIN

You can easily highlight unhappy customers and things that are not working  to make positive changes.

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CONVERSE

Engage and use a more personalised approach to remove barriers between businesses and customers.

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Enhance engagement and performance by gathering valuable feedback from your customers

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Measure the quality and effectiveness of your customer service and support representatives with a quick and tailored customer feedback survey.

Here at Maven TM, our multilingual team consists of native and fluent language speakers to ensure a consistent campaign across markets – regardless of language.

We will help you build relationships with your clients, ensure that your customers have a positive experience every time, and nurture long term loyalty with your business.

At Maven TM, we will help you collect and analyse results in order to discover areas that need improvement as well as interesting ideas that you have gathered from your customers.

You can now share these insights across the company, set new customer service targets, establish new processes and provide further training where necessary.

FULL SERVICE CAPABILITY

We have the tools and capability to extend your reach, giving small to medium marketing teams the capability of much larger teams at a fraction of the cost of recruiting

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HOW MAVEN TM CAN HELP YOUR BUSINESS

CALL US ON +353 (0) 59 9101500

To see how Maven TM can make a real difference to your business, contact us today.

We will get back to you within one working day to fully understand your needs & requirements.

With this information, and our lead generation expertise & industry knowledge, we will devise a tailored approach specifically designed to deliver results for your business.

Request a Quote

Meet Some of the Team
That Make It All Happen

We have extensive experience in technology lead generation and use this experience to ensure we create a customised approach designed to meet your lead generation targets.

Mark
Managing Director,
Maven TM

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We want to work in long term partnership with our clients - and we can only do that if we consistently meet or exceed your expectations.

Roger
Sales Director,
Maven TM

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One size does not fit all with complex lead generation. That is why we take time to understand your business, your market and your exact requirements.

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Testimonials

Discover what it’s like to work with Maven TM

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“We have found Maven TM to be flexible, responsive and creative – but more importantly than that, they continue to deliver great results”

Matt Stapleton, Kerridge CS